Contact us
Got a question, a bug, or a packet that didn't come out right? Send a note and we'll reply within one business day.
Common requests
Most questions are faster to resolve via the dedicated pages below.
Refunds
If your packet failed within the last 7 days, ask for a full refund.
Refund policyRegenerations
Send your share link and a one-line description of what's wrong — we'll regenerate at no cost.
support@proofer.workPrivacy / data deletion
Request a data export or full deletion — we act within 7 business days.
Privacy policy
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We read every message. Include your share link or the email you used on the form so we can find your packet quickly.